PRIVACY POLICY

Please read our privacy policy carefully to understand how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

WHAT PERSONAL INFORMATION DO WE COLLECT FROM THE PEOPLE THAT VISIT OUR BLOG, WEBSITE OR APP?

When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, credit card information or other details to help you with your experience.

WHEN DO WE COLLECT INFORMATION?

We collect information from you when you register on our site, place an order, subscribe to a newsletter, respond to a survey, fill out a form, Open a Support Ticket, provide us with feedback on our products and services or enter information on our site.

HOW DO WE USE YOUR INFORMATION? 

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

• To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested.

• To improve our website to serve you better.

• To allow us to better service you in responding to your customer service requests.

• To quickly process your transactions.

• To ask for ratings and reviews of services or products

• To follow up with them after correspondence (live chat, email or phone inquiries)

HOW DO WE PROTECT YOUR INFORMATION?

Our website is scanned regularly for security holes and known vulnerabilities to make your visit to our site as safe as possible.

We use regular Malware Scanning.

Your personal information is contained behind secured networks. It is only accessible by a limited number of persons with special access rights to such systems, and they are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology. 

We implement a variety of security measures when a user places an order, enters, submits, or accesses their information to maintain the safety of their data.

All transactions are processed through a gateway provider and are not stored or processed on our servers.

DO WE USE 'COOKIES'?

Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow), enabling the site's or service provider's systems to recognize your browser and capture and remember certain information. For instance, cookies help us remember and process the items in our shopping cart.

They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and interaction to offer better site experiences and tools in the future.

WE USE COOKIES TO:

• Help remember and process the items in the shopping cart.

• Understand and save user'’ preferences for future visits.

• Keep track of advertisements.

• Compile aggregate data about site traffic and site interactions to offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since each browser is a little different, look at your browser's Help Menu to learn the correct way to modify your cookies.

IF USERS DISABLE COOKIES IN THEIR BROWSERS:

If you turn cookies off, Some features that make your site experience more efficient may not function properly. Some features that make your site browsing experience more efficient may not work correctly.

THIRD-PARTY DISCLOSURE

We do not sell, trade, or otherwise transfer your Personally Identifiable Information to outside parties unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential.

We may also release information when it's release is appropriate to comply with the law, enforce our site policies, or protect our or others' rights, property or safety. 

However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses. 

THIRD-PARTY LINKS

Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

GOOGLE

Google's Advertising Principles can sum up Google's advertising requirements. They are put in place to provide a positive experience for users. https://support.google.com/adwordspolicy/answer/1316548?hl=en 

We use Google AdSense Advertising on our website.

As a third-party vendor, Google uses cookies to serve ads on our site. Google's use of the DART cookie enables it to serve ads to our users based on previous visits to our site and other sites on the Internet. Users may opt out of using the DART cookie by visiting the Google Ad and Content Network privacy policy.

WE HAVE IMPLEMENTED THE FOLLOWING:

• Remarketing with Google AdSense

• Google Display Network Impression Reporting

• Demographics and Interests Reporting

• DoubleClick Platform Integration

We, along with third-party vendors such as Google, use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions and other ad services functions as they relate to our website. 

OPTING OUT:

Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt-out by visiting the Network Advertising Initiative Opt Out page or using the Google Analytics Opt Out Browser add-on.

CAN-SPAM Act

The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.

We collect your email address to:

• Send information, respond to inquiries, and other requests or questions

• Process orders and send information and updates about orders.

• Send you additional information related to your product and service

• Market to our mailing list or continue to send emails to our clients after the original transaction has occurred.

TO BE BY CANSPAM, WE AGREE TO THE FOLLOWING:

• Do not use false or misleading subjects or email addresses.

• Identify the message as an advertisement in some reasonable way.

• Include the physical address of our business or site headquarters.

• Monitor third-party email marketing services for compliance if one is used.

• Honour opt-out/unsubscribe requests quickly.

• Allow users to unsubscribe by using the link at the bottom of each email.

UNSUBSCRIBE

If at any time you would like to unsubscribe from receiving future emails, you can email us at: hello@tdhouse.co.uk or follow the instructions at the bottom of each email, and we will promptly remove you from ALL correspondence.

CONTACTING US

If there are any questions regarding this privacy policy, you may contact us using the information below:

Email: hello@tdhouse.co.uk

Telephone: 01477 533961

Last Edited on: 07.07.2023

MORE INFORMATION

Hopefully, that has clarified things for you, and as was previously mentioned, if there is something you aren't sure of, get in touch through one of our preferred contact methods on our CONTACT US page.